Crashes Immediatley

Its been a month and still you guys didnt fix it... I really want to play it because its fun but it always crashes!! I paid money for it and it doesnt even work!! If you guys cant fix it I think you should give us our money back..I think the reason your not responding to people is because you dont know how to fix it,so respond so we know your trying to fix it!!!

Super Rash about LightBike Online, v1.3.2